EasySegway.com – Costumer books the specific time for choosen tour. It’s the customer’s responsibility to arrive on time on
the correct date. Delivery time of booking for product is minimal 24 hours in advance. For bookings for the current day please call: +420 799 799 313

 

  • All the tours are guided only, it is not possible to rent a Segway without the guide.
  • We use segway in the “safe mode” for your safety (max. speed 12 km/h)
  • Costumer will be required to read and sign a statement of risk before starting the tour. This will be witnessed by our guide. Any false information could affect your safety and invalidate your insurance.
  • Helmets are required for all riders (we have all the helmets sizes).
  • Segway transporter is not suitable for Pregnant women, People under the influence of alcohol and/or other addictive drugs.
  • Riders must weight at least 35kg. A parent or legal guardian must accompany the children younger than 18 years old on the tour. A maximum weight limit is 120kg.
  • 3rd party vouchers must be brought with you before the tour.
  • To cancel or reschedule the tour is possible at short notice if weather conditions are not suitable.

 

CANCELLATION POLICY – to cancel a confirmed tour booking the following policy applies:

More than 7 days notice – possible to reschedule the tour date or refund of total amount reduced
for 3rd party commission.
Less than 7 days but more than 48 hours notice – possible to reschedule tour date or refund 70% of
total amount.
Less than 48 hours but more than 24 hours notice – possible to reschedule tour date or refund 50%
of total amount.
Less than 24 hours notice – refund is not possible.

There are no refund for no show!

 


In case we need to cancel the tour due to bad weather conditions or other unforeseen circumstances, a refund will only be issued if we are unable to reschedule the date.

 

REFUNDS POLICY – e-shop payment refunds when canceled:

If the tour is canceled, in accordance with terms written above all payments via paypal or bank transfers will be refunded in 5-10 working days. Applied transfer fees will be charged from refunded amount.